Engagement Framework

Consultation has concluded

Our approach

As a stakeholder with a vested interest in ensuring Alberta continues to benefit from reliable and affordable power, your expertise and input is important to us. We recognize that the decisions we make and the actions we take in delivering on our mandate affect many different stakeholders. Effective stakeholder engagement is critical to our success and is integral to how we achieve our business goals.

In January 2020 we rolled out our Stakeholder Engagement Framework (Framework). The Framework sets out the AESO's principles-based approach to our formal engagements with stakeholders. Our stakeholder engagement process is conducted strategically and in a coordinated manner such that we are compliant with our legislative and regulatory obligations, and stakeholders are provided with a consistent and meaningful experience to help us make well-informed decisions for the benefit of Albertans.

Our engagement principles include:

We are committed to respectful and timely engagement with Indigenous peoples and communities. We recognize the diverse richness in the cultural expression, the history, the deep connection to the land and environment and the unique constitutional rights of Indigenous peoples. View our engaging with Alberta’s Indigenous People and Communities principles.

Our approach

As a stakeholder with a vested interest in ensuring Alberta continues to benefit from reliable and affordable power, your expertise and input is important to us. We recognize that the decisions we make and the actions we take in delivering on our mandate affect many different stakeholders. Effective stakeholder engagement is critical to our success and is integral to how we achieve our business goals.

In January 2020 we rolled out our Stakeholder Engagement Framework (Framework). The Framework sets out the AESO's principles-based approach to our formal engagements with stakeholders. Our stakeholder engagement process is conducted strategically and in a coordinated manner such that we are compliant with our legislative and regulatory obligations, and stakeholders are provided with a consistent and meaningful experience to help us make well-informed decisions for the benefit of Albertans.

Our engagement principles include:

We are committed to respectful and timely engagement with Indigenous peoples and communities. We recognize the diverse richness in the cultural expression, the history, the deep connection to the land and environment and the unique constitutional rights of Indigenous peoples. View our engaging with Alberta’s Indigenous People and Communities principles.

  • CLOSED: This survey has concluded.

    The AESO and its stakeholders have both a collective and vested interest in ensuring Alberta continues to benefit from reliable, affordable power.

    We value the expertise of our stakeholders. Accordingly, stakeholder feedback is a critical aspect of our operations and is integral to the achievement of our business goals. The AESO’s Stakeholder Engagement Framework sets out our principles-based engagement approach to our work and adhering to these principles is a priority for us.

    In the spirit of continuous improvement, we are seeking your guidance on how we can further strengthen our engagement approach and activities. Your feedback will help us maximize the value of stakeholder input in developing robust outcomes, managing cost and delivering value for Albertans. Specificity in your feedback is encouraged.  

    We thank you in advance for taking the time to share your perspectives and to join us in shaping the future of electricity.

    Extension | The survey will take approximately 10-15 minutes to complete and will be open until midnight on Monday, Nov. 7, 2022. All responses provided in this survey will be kept confidential; however, a high-level summary of what we heard will be posted on AESO Engage on an anonymous basis.

    Instructions

    1. To submit your responses, you will need to be registered and signed in on the AESO Engage platform.
    2. Please click on the "Complete 2022 Stakeholder Engagement Survey" box below to begin the survey and provide your specific comments.
    3. Please submit one completed 2022 Stakeholder Engagement Survey per organization.
    4. All responses will be kept confidential; however, a high-level summary of what we heard will be posted on AESO Engage on an anonymous basis.
    5. Responses due on or before Nov. 7, 2022


    2022 Stakeholder Engagement Survey Questions

    Section I: AESO Stakeholder Engagement Framework

    1. Do you believe the AESO’s engagements this past year have been successfully guided by our engagement principles? Why or why not?

    Section II: 2022 Stakeholder Engagements

    1. Has your overall experience with stakeholder engagement at the AESO been a valuable investment of your organization’s time and resources? Why or why not?
    2. Based on the year to date, do you feel the AESO had: (i) Too many engagements, (ii) Too few engagements, or (iii) The right number of engagements. Why or why not?
    3. Based on the stakeholder sessions the AESO hosted in 2022, do you feel you had the time needed to (i) review materials published and prepare for your participation in the sessions and (ii) provide your written input following the sessions? Why or why not?
    4. Based on the purely written consultations the AESO rolled out in 2022, do you feel you had the time needed to (i) review any background materials published and (ii) prepare your written submission? Why or why not?
    5. What is the one thing you would recommend the AESO do to make the stakeholder engagement experience more meaningful for you?

    Section III: Stakeholder Engagement Communication and Information

    1. How effectively did the AESO communicate about its stakeholder engagement activities? Why or why not?
    2. Virtual sessions have been an effective stakeholder engagement tool. Why or why not?
    3. In the future, I would be interested in attending more stakeholder sessions that are (rank in priority order): (1) Virtual, (2) In-person or (3) Hybrid (offering both virtual and in-person options to attend).
    4. The AESO has been recording and posting audio files of stakeholder sessions on our website. These recordings have been helpful. Why or why not?
    5. The AESO recently launched AESO Engage, our external engagement platform for non-regulatory engagements with regulatory engagements transitioning to the new platform in 2023. We are seeking your initial thoughts on your user experience with the platform. Such as: Do you find the platform easy to navigate? Are engagements easy to find? Are engagement pages well laid out? Is there additional functionality you would like to see?
    6.  Please provide any additional information you would like to share.
    7.  If the AESO has questions regarding your feedback, may we contact you to discuss further?
    Consultation has concluded